empay is a contactless payment system. It is world’s first in its kind. UAE is the country to introduce it first for smart payment facility for all government services. In Gulf Region, empay is first of its kind. Dubai Economic Department is the entity that initiated empay system.
How empay is different from other payments?
It is cashless, contactless and more secure and quicker mode of payment.
What are the uses of empay system?
One can use it for Government payment services and Private payment services also.
What all Government Services can be paid with empay system?
Dubai Governments Economic Department payments such as license renewal, penalties,
Utility bills such as DEWA electricity Bills, Roads and Transport Authority’s Salik Payment Top Up, NOL Card Recharge, Traffic Fines of Dubai Police etc.
Can empay used for Online Purchases?
Yes – Online orders such as Food outlets, Online market place orders including Amazon, Noon etc. can be paid. Also taxi payments, Fuel refilling charges and many more. Even school fees can be paid with empay e-wallet.
Is empay a credit card?
No, empay is not a credit card. It is a digital pre-paid card we can say. Funds need to be filled in advance to use for multiple services. But it allows you to avail credit facility at difficult situations when funds are required. You don’t need to approach your bank for the same.
How can we find more details of empay?
Empay can be downloaded from play store of your android phone and at app store of ios gadgets.
Is empay a mobile payment? Or another e-wallet?
Yes, empay is mobile payment solution with high standard of safety and and security clubbed with convenience of use. It is a new generation smart payment mode and a requirement of this era. It not just another e-wallet. It connects Fiancial entities to Banks to Money exchanges to government services to online platforms to many more.
What are the other Features of emPay account?
Empay is a cashless payment system. The UAE is also moving ahead to a cash less economy in coming years. So, it is like having tomorrows payment system today with empay. This is going to be the day to day smart payment mechanism for every UAE resident. More over empay will be an identification method also – that is one of the non-finance related features added to it. So, it one of its kind in the UAE now.
How can I register for empay payment system?
Empay app can be downloaded from app store and play store. Step by step simple advices and instructions will be there, follow it, agree to the terms and conditions – that is it. That will enable you to make use of it. Empay is a free app.
What all are the requirements of getting empay services and who all can get it?
Any legal resident of UAE can get empay account. A valid ID and a UAE mobile phone number and an email ID are the requirement. One person can use his mobile number for one account only.
How can we transfer money to empay account?
There are 3 ways to fill empay account.
- Bank Account / Debit Cards
- Payment Gateways of UAE (Credit Cards, Online transfers etc.)
- Bank Transfer
What are the limits of funds in empay account?
If it is though bank debit card, minimum payment to empay account is AED100. Maximum payment to empay account is AED5,000 in one transaction.
With Payment Gateways, Aed 100 is minimum and Aed 100,000 is the maximum
Refund from empay e-wallet is possible?
No, empay e-wallet will not allow to reverse or take back money to original account. You can only utilize the amount filled. It is better to fill only required amount into empay account.
What are the security features of empay account?
Empay account can be opened with an OTP and a unique access code of yours. Even you forget code, to reset one would require an OTP to registered mobile number. It is a PCI DSS certified payment option – that means very high security measures are attached to the payment system, and all your data are protected. Visa and Master Card had also certified empay system after verifications. Its NFC system (Contactless Payment) is also fool proof.
Adding multiple cards to empay e-wallet is possible?
Yes, you can add more than one cards of approved banks in UAE to empay account.
Who are the promoters and partners of empay?
Dubai Economic Development authority’s subsidiary – Emcredit, Cardtek payment service providers and NXP Semiconductors are behind empay.
What is the Contact Number of empay account office?
Customer can call Customer Care Number – 60056756 to get more details and clarifications.
Visit: www.empay.ae
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